Frequently Asked Questions
You must be at least 21 years old to purchase alcoholic beverages from Barrel Ora Liquors. Age verification may be required during checkout and at delivery.
Yes. All alcohol shipments require the signature of an adult who is at least 21 years of age. Carriers cannot leave alcohol packages unattended.
Orders are typically processed within 1–3 business days. Standard shipping usually requires an additional 3–7 business days depending on destination and carrier availability.
We only ship to locations where alcohol delivery is legally permitted. Shipping availability may vary based on state and local regulations.
Once your order has shipped, tracking information will be sent to the email address provided during checkout.
We accept major credit cards and other payment methods displayed during checkout.
Orders may be canceled before shipment by contacting our customer support team. Once an order has shipped, cancellation may not be possible.
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery. Include your order number and photos of the package and products when possible.
Due to alcohol regulations and product safety requirements, opened or partially consumed alcoholic beverages cannot be returned. Approved returns for unopened products may be subject to applicable conditions.
Approved refunds are issued to the original payment method. Processing times typically range from 5–10 business days depending on your financial institution.
Yes. Our website uses SSL encryption and secure payment processing systems to help protect customer information.
Email: support@barreloraliquors.com
Phone: (980) 808-0912
Support Hours:
Monday–Friday
9:00 AM–5:00 PM EST
We strive to respond to customer inquiries within one business day.